Last Updated: January 2026

Mosply Privacy Policy

Your personal data is the most valuable thing you entrust to us. Read Mosply's Privacy Policy to understand how we collect, use, and protect your information.


This Privacy Policy applies to all users of Mosply's platform and services. By registering or logging in to Mosply, you are considered to have consented to this policy. If you have any questions, please contact our support team.

Welcome to Mosply.com. Our Privacy Policy explains what personal information Mosply collects, why we collect it, and how we keep it safe. We believe transparency is the foundation of trust — so everything in this policy is written in plain, straightforward language rather than complex legal jargon.

Mosply is an international-standard online gaming and Sports Betting platform. To operate the platform securely and deliver the best experience, we need to collect certain information — but only what is genuinely required to provide our services. Protecting your privacy is more than a legal obligation for Mosply; it is an ethical responsibility.

1 What Data We Collect

Under Mosply's Privacy Policy, we collect two types of information — what you provide directly, and what is collected automatically while you use the platform.

Information Provided Directly

  • Identity Details: Full name, date of birth, national ID number or passport number.
  • Regarding Contact: Email address, mobile number, and residential address.
  • Financial Information: Payment method details, transaction history, and wallet information.
  • KYC Documents: Government-issued documents required for identity verification.
  • Support Contact: Records of your communications with us.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Network Information: IP address, Internet Service Provider.
  • Usage Data: Pages you visited, time spent on each, and games you played.
  • Cookies & Tracking Data: Session cookies, local storage data.
Mosply never stores your password, PIN, or full payment card number. These sensitive details are always processed in encrypted form and are never saved on our servers.

2 How Your Data Is Used

Mosply uses your information only for specific, legitimate purposes. Your data is never used for any unauthorized purpose. The reasons Mosply uses your information under our Privacy Policy are outlined below.

Purpose Explanation Basis
Account Management Registration, Login & Profile Updates Contractual
Identity Verification KYC Process, Age & Identity Verification Legal
Financial Transactions Deposit & Withdrawal Processing Contractual
Support Services Troubleshooting & Complaint Resolution Legitimate Interest
Security Fraud Prevention & Anti-Money Laundering Legal
Personalization Content & Offers Tailored to You Consent
Analytics User behavior analysis to improve the platform Legitimate Interest

3 Data Retention & Storage Period

Mosply does not retain your information for longer than necessary. Each type of data has its own defined retention period, after which it is securely deleted or anonymized.

Account Information 5 years after account closure
Transaction Records 7 Years (Legal Obligation)
KYC Documents 5 Years
Support Conversations 3 Years
Session & Log Data 12 Months

Your data is stored in secure data centers located in Bangladesh and other countries. All servers are ISO 27001 certified and under 24/7 security monitoring.

4 Sharing Data with Third Parties

Mosply never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to operate our services.

  • Payment Processor: To process financial transactions securely. They receive only the payment information necessary to do so.
  • KYC Verification Services: Third-party verification services are used to confirm your identity and age.
  • Cloud Service Provider: For secure data storage and hosting.
  • Analytics Tools: Anonymous data used to monitor and improve platform performance.
  • Law Enforcement Agencies: When required by court order or legal obligation.
Under Mosply's Privacy Policy, every third-party partner is required to maintain data protection standards equivalent to our own. They are contractually obligated to use your information only for the specified purpose.

5 Cookies & Tracking Technologies

Mosply's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Anonymous data collected to understand how often each page is being viewed.
  • Marketing Cookies: To show you relevant promotions based on your interests (only with your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Your Rights

Under Mosply's Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right of Access

The right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction or update of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your personal data under certain circumstances.

Right to Object

The right to object to the use of your data for specific purposes.

Right to Restrict Processing

The right to request that data processing be restricted or paused under certain circumstances.

Right to Portability

The right to receive your data in a structured format and transfer it elsewhere.

To exercise these rights, write to our support team. Mosply will respond to your request within 30 days. Please note that certain data may be required to be retained for a set period due to legal obligations.

7 Security Measures

Mosply employs industry-leading technology to protect your data. Our security operates across multiple layers to ensure that no unauthorized party can access your information.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication: 2FA is available for added account security.
  • Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
  • Regular Security Audits: Third-party specialists conduct regular audits of our systems.
  • Data Backup: Encrypted backups are stored daily across multiple secure servers.
  • Access Controls: Only authorized personnel within our organization can access specific data.
Alongside our technical safeguards, you also need to stay vigilant. Never share your password, OTP, or account details with anyone. Mosply will never ask for your password by email or phone.

8 Minor Protection

Mosply strictly prohibits anyone under 18 from using the platform. In line with our Privacy Policy, no data is collected or stored from minors.

  • Age verification is mandatory at the time of registration.
  • Additional identity verification may be requested if there is any suspicion.
  • Any account identified as belonging to a minor will be closed immediately.
  • Any minor's data collected inadvertently is deleted immediately.

If you believe your minor child has been using Mosply, please contact our support team immediately. We will treat the matter as a top priority and resolve it promptly.

9 Privacy Policy Updates

Mosply reserves the right to update this Privacy Policy when necessary. The following process will be followed for any changes.

  1. You will be notified at your registered email before any significant changes take effect.
  2. The "Last Updated" date at the top of the page will be revised accordingly.
  3. Continued use of the platform after any changes will be considered acceptance of the updated policy.
  4. If you do not agree to the updated policy, you may request to close your account.

To view a previous version of our privacy policy, please contact our support team.

10 Contact & Complaints

For any privacy-related questions, requests, or concerns, Mosply's data protection team is always ready to help.

  • Email: [email protected] (general requests)
  • Live Chat: 24/7 Platform Support Chat
  • Response Time: Usually within 48–72 hours
Any concerns you have about Mosply's Privacy Policy matter to us. We review every request carefully and handle it with the utmost confidentiality.

Why Mosply Privacy Protected

Here is a summary of the measures Mosply has put in place to protect every piece of your data.

Your Data Is Never Sold

Mosply never sells your personal information to third parties. Your data is used solely to improve our services.

256-Bit Encryption

All your data is protected with bank-grade SSL encryption — secured at every step, from transfer to storage.

Regular Security Audits

Independent cybersecurity experts regularly audit Mosply's systems and identify potential vulnerabilities.

Your Data, Your Control

You can request to view, correct, or delete your data at any time. You have full control over your information.

Limited Retention Period

No data is retained beyond the period it is needed. Once that period ends, it is securely and permanently deleted.

24/7 Privacy Support

Our specialist support team is always on hand to help with any data protection questions or concerns.


Privacy Policy Questions About

Here are answers to the questions our members ask most about Mosply's Privacy Policy.

No, Mosply never sells your personal data. Our privacy policy explicitly prohibits this. Your information is used solely to provide and improve our services.

Yes. Mosply keeps your data secure through 256-bit SSL encryption, firewalls, two-factor authentication, and regular security audits. Never share your password or OTP with anyone.

Retention periods vary by data type. Transaction records are kept for 7 years as required by law, account data for 5 years after closure, and session logs for 12 months. Once the retention period expires, data is securely and permanently deleted.

Yes, you can request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. Mosply will act on your request within 30 days of receipt.

Yes, Mosply uses essential, functional, and analytics cookies. You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Enjoy Mosply with Complete Privacy

Game with confidence knowing your data is protected. Register with Mosply today and join millions of gamers across Bangladesh.

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