These terms and conditions constitute a legal agreement between Mosply and its users. Please read the entire document carefully before registering at Mosply. If you have questions on any matter, contact our support team.
Welcome to Mosply.com. The terms and conditions ("Terms") set out on this page apply to all services, games, promotions, and financial transactions on the Mosply platform. Mosply is an international-standard online gaming and sports betting platform serving users in Bangladesh and various other countries.
When you register at Mosply, log in, or use any service on the platform, you are automatically deemed to have consented to these terms and conditions. Therefore, you should not take any action without reading these terms.
1 General Terms & Conditions
To use the Mosply platform, you must comply with the following general terms and conditions. These terms form the foundation for all Mosply services, products, and activities.
- Mosply is only for individuals of legal age (18 years or above).
- A person may only create one account.
- All Mosply games and services are for entertainment purposes.
- Any misuse of the platform is strictly prohibited.
- Mosply reserves the right to modify these terms at any time.
- The most recent version of the terms and conditions is always in effect.
Using the platform from countries or regions where Mosply's services are legally prohibited is strictly forbidden. Users are responsible for complying with the laws of their own country.
2 Eligibility & Registration
To register at Mosply, you must meet the following requirements. Providing accurate and truthful information during registration is mandatory.
Age Requirements
You must be at least 18 years old to register on the Mosply platform. According to Mosply's terms and conditions, participation by minors is strictly prohibited. Mosply may request valid identification for age verification at any time.
Registration Process
During registration, you are required to provide your full name, date of birth, email address, and contact details. Providing false or inaccurate information may result in Mosply closing the account and forfeiting any deposited funds at any time.
- A maximum of one account per person is permitted.
- Opening multiple accounts from the same device, IP address, or payment method is prohibited.
- KYC (Know Your Customer) verification may be required.
- A copy of a national ID card or passport may be requested for identity verification.
3 Account Security
The responsibility to protect your Mosply account security lies primarily with you. Keep your account login information secure and do not share it with third parties.
- Use a strong password and change it regularly.
- Enabling Two-Factor Authentication (2FA) is recommended.
- Account information must not be shared with anyone.
- Transferring or selling your account is strictly prohibited.
- If you notice any suspicious activity, contact Mosply support immediately.
Mosply will never ask for your password or PIN via email or chat. If you receive such a request, report it to support immediately — it may be fraudulent.
4 Deposits & Withdrawals
Specific rules apply to deposits and withdrawals at Mosply. All financial transactions are conducted through secure and encrypted channels.
Deposit Terms
- Only payment methods registered in your own name may be used.
- Mobile banking, bank transfers, and e-wallets are among the accepted payment methods.
- Minimum and maximum deposit amounts differ for each payment method.
- Deposits made by a third party are strictly prohibited.
Withdrawal Terms
- KYC verification must be completed before withdrawal.
- Withdrawals may be held if bonus wagering requirements have not been met.
- The minimum withdrawal amount may vary depending on the payment method.
- Processing is typically completed within 5 minutes to 24 hours.
- Mosply may carry out additional verification for suspicious transactions.
Money laundering or depositing funds from illegal sources is strictly prohibited. Mosply is obligated to report suspicious transactions to the relevant authorities.
5 Bonuses & Promotions
Mosply regularly offers various bonuses and promotions. Each bonus has specific terms that must be followed.
General Bonus Terms
- Each bonus has its own specific wagering requirements.
- Bonus validity periods are generally between 7 and 30 days.
- The bonus will be forfeited if wagering requirements are not fulfilled.
- The same bonus cannot be used multiple times.
- Bonus abuse may result in account closure.
Welcome Bonus
A welcome bonus is offered to new members. This bonus applies to the first deposit only and can be withdrawn upon meeting the specified wagering requirements. See the Promotions page for full bonus terms.
Cashback & Recurring Promotions
Weekly or monthly cashback and reload bonuses may be offered to regular members. These offers can be found in your personal inbox or on the Promotions page.
6 Gaming Rules
Each game at Mosply has its own rules. Compliance with these rules is mandatory for all players.
- The outcome of all games is determined by Random Number Generator (RNG) technology.
- The RNG system is regularly verified by third-party auditors.
- Mosply's decision is final in case of any technical issues with game outcomes.
- The use of bots or automated software is strictly prohibited.
- Game manipulation or collusion is a punishable offense.
- The dealer's decision in live games is considered final.
The Return to Player (RTP) information for each game at Mosply is available on the respective game provider's website. Mosply keeps this information public in the interest of transparency.
7 Responsible Gaming
Mosply believes gaming is for enjoyment, not problems. That's why Mosply's terms and conditions place special emphasis on responsible gaming.
- Each member can set their own deposit limit.
- Daily, weekly, or monthly loss limits can be set.
- Accounts can be temporarily suspended for a set period (cooling-off period).
- A permanent self-exclusion option is also available.
- If you notice signs of gaming addiction, seek help from the support team.
For detailed information on responsible gaming, please visit our Responsible Gaming page Available. Mosply is always here for you.
8 Account Suspension & Cancellation
Mosply reserves the right to temporarily or permanently close any account under the following circumstances.
- Providing false or incomplete registration information.
- If the user is identified as a minor.
- If operating multiple accounts.
- If evidence of fraud, bonus abuse, or match-fixing is found.
- Involvement in money laundering or illegal activities.
- Serious violation of Mosply's terms and conditions.
In case of account cancellation, any winnings from bonuses may be forfeited. However, the matter of returning fairly deposited funds will be considered after verification.
9 Privacy Policy
Mosply treats your personal information with the highest level of confidentiality. Our complete privacy policy here Available.
- Your information is kept secure with SSL encryption technology.
- Personal information is never sold to third parties.
- Mosply is obliged to provide information to authorities when legally required.
- Details on cookie policy and data collection are in the privacy policy.
10 Dispute Resolution
If a dispute arises between Mosply and any member, it will be resolved through the following process.
- Contact the Mosply support team directly first.
- Our support team will aim to provide an initial resolution within 48 hours.
- If a satisfactory resolution is not reached, the matter will be escalated to senior management.
- If needed, disputes will be resolved through an independent third party.
To file a complaint against any Mosply decision, write to our official email with full details. We will contact you within 72 hours of receiving your complaint.
11 Limitation of Liability
Mosply bears no liability in the following circumstances.
- If a game or transaction is interrupted due to internet disconnection.
- Issues caused by third-party software or services.
- If account security is compromised due to the user's own negligence.
- During unforeseen technical issues or server maintenance.
- Where the user is in violation of the laws of their own country.
Mosply is committed to ensuring the highest standard of technical security. However, in unforeseen circumstances, Mosply's total liability is limited to the amount of the transaction in question.
12 Term Changes & Enforcement
Mosply reserves the right to modify these terms and conditions partially or completely at any time. In the event of changes, the following process will be followed.
- Members will be notified via email or notification before significant changes.
- Updated terms will take effect from the date they are published.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- Members have the right to close their account if they do not agree to the updated terms.
Our 24/7 support team is here for you with any questions regarding these terms and conditions. Contact us via live chat or email — we're always ready to help.